Terms of Service
Last updated: January 2024
By accessing and using the Graphletter compliance management platform ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
Graphletter provides AI-powered compliance management and regulatory intelligence services, including but not limited to:
- Compliance gap analysis across multiple frameworks
- Automated evidence collection and assessment
- Real-time compliance monitoring and reporting
- Framework mapping and cross-standard analysis
- Audit preparation and documentation management
Account Creation
You must register for an account to access our services. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
Account Security
You are responsible for safeguarding your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.
You agree not to use the Service to:
- Violate any applicable laws or regulations
- Infringe upon the rights of others
- Upload malicious code or conduct security attacks
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the Service or servers
- Use the Service for any unlawful or fraudulent purpose
- Reverse engineer or attempt to extract source code
Your Data
You retain ownership of all data you upload or input into the Service. You grant us a limited license to use this data solely to provide the Service to you.
Data Processing
We process your data in accordance with our Privacy Policy and applicable data protection laws. You are responsible for ensuring you have the necessary rights to upload and process any data through our Service.
Subscription Plans
Our Service is available through various subscription plans. Pricing and features are subject to change with reasonable notice.
Payment Terms
Subscription fees are charged in advance and are non-refundable except as required by law. Failure to pay may result in suspension or termination of your account.
Auto-Renewal
Subscriptions automatically renew unless cancelled before the renewal date. You may cancel your subscription at any time through your account settings.
Our Rights
The Service and its original content, features, and functionality are owned by Graphletter and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
License to Use
We grant you a limited, non-exclusive, non-transferable license to use the Service in accordance with these Terms.
We strive to maintain high availability but do not guarantee uninterrupted service. We may suspend or terminate the Service for maintenance, updates, or other operational reasons with reasonable notice when possible.
To the fullest extent permitted by law, Graphletter shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.
Termination by You
You may terminate your account at any time by contacting us or using the account deletion feature in your account settings.
Termination by Us
We may terminate or suspend your account immediately for violations of these Terms or for other legitimate business reasons.
We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Service. Continued use of the Service after changes constitutes acceptance of the new Terms.
These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of London, England.
If you have any questions about these Terms, please contact us:
Email: legal@graphletter.com
Address: 1 Southwark Bridge, London SE1 9HL, United Kingdom
Phone: +44 20 7123 4567